Store Info

Finding a Store

• How do I find my nearest JD Sports store?
• What are your store opening hours?
• How do I contact a JD Sports store?
• Are stores open on public holidays?

Store Stock & Availability

• Does my local JD Sports store have this product?
• How do I check store availability?
• Can a store hold an item for me?
• Can a store order an item for me?
• Do all stores carry the same products?
• Why does the website show stock but the store doesn't have it?

In-Store Purchases

• I lost my receipt. What can I do?
• What payment methods can I use in JD Sports stores?
• My in-store purchase is faulty. What can I do?
• The store rejected my faulty return. What can I do?
• I live far away from a JD Sports store. How can I return my in-store purchase?
• Can I use a discount code in store?

Store Returns & Exchanges

• Can I return or exchange an online order in store?
• Can I return a sale item in store?
• Can someone else return an item for me?
• Can I return an item purchased in store?
• I paid in-store using a prepaid gift card — how will my refund be processed?

Store Feedback

• How do I provide feedback about a store?
• How do I make a complaint about a JD Sports store?