We're sorry to hear that you haven't had a positive experience at one of our stores.
If you would like to make a complaint about a JD Sports store, you can contact our Customer Care team.
When making a complaint, please provide:
- The store location
- The date and approximate time of your visit
- Details of what happened
- Any relevant information about the team member or product involved
Our Customer Care team will review your complaint and follow up with the store where appropriate.