If you have lost your JD Sports receipt, we may still be able to help locate your purchase.
If you made your purchase in store, contact or visit the JD Sports store where you made the purchase. The store team may be able to help locate your transaction using other purchase details.
To help us locate your receipt, please provide as much information as possible, including:
- Purchase date
- Store where you made the purchase
- Items purchased and product code
- Purchase amount
- Payment method used
You can usually find the product code on the shoe box or the tag attached to the item.
Please note that we cannot guarantee we will be able to locate a receipt without the original proof of purchase.