If an item you purchased from a JD Sports store has developed a fault, please return to a JD Sports store so our team can assess the item.
Please bring:
- The faulty item
- Your proof of purchase, such as your receipt or other purchase information
A store team member will assess the item and let you know what options are available based on the nature of the fault and the circumstances of the purchase.
If you are unable to return to the original store, you can visit another JD Sports store for assistance.
Please note that normal wear and tear, accidental damage or damage caused by misuse may not be considered a manufacturing fault.