Returns & Refunds

Returns Policy

• What is JD Sports' returns policy?
• How long do I have to return my order?
• How can I exchange?
• Can I Return an Item After 30 Days?
• What items can't be returned?
• Can I return a sale item?

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Returning an Online Order

• How do I return an online order?
• How do I package my return?
• Can I return an online order in store?
• How much does an online return cost?
• Where can I return my online order?
• How do I print my return label?

See all 10 articles

Return Tracking

• How do I track my return?
• Where can I find my return tracking number?
• My return tracking hasn't updated
• My return has been delivered but I haven't received my refund

Refunds

• When will I receive my refund?
• My refund amount is incorrect
• What happens to my refund if I paid with Afterpay?
• What happens to my refund if I paid with PayPal?
• What happens if my order was cancelled?
• Can my refund be sent to a different card?