How do I package my return?

Please make sure your item is securely packaged before sending your return.

You can use suitable packaging such as:

• A grocery bag or other plastic bag
• A satchel
• A box
• The original delivery packaging

Please do not send the item or its product packaging on its own. For example, do not hand a shoebox or product box directly to the Post Office with the return label attached.

The courier or Post Office may place tape, labels or other markings directly onto the product packaging, which may damage it. JD Sports is not liable for damage caused to product packaging when it has been sent without suitable outer packaging.

Before sending your return:

1. Place the item securely inside suitable outer packaging.
2. Make sure the item meets our Returns Policy and has its original tags and packaging attached.
3. Seal the parcel securely.
4. Attach your return label to the outer packaging, not directly to the product or product packaging.

Please keep your return tracking receipt until your return has been received and processed.