Your order may be split into multiple deliveries if your items are being dispatched from different locations or warehouses.
This means you may receive your items in separate parcels and at different times.
You can check the status of each shipment through our Track Your Order page. Each shipment will have its own tracking details once it has been dispatched.
You’ll also receive tracking updates by email and SMS (if provided) for each shipment.
If you’ve received some of your items but are still waiting for others, please check the tracking details for each shipment before contacting us.