We’re really sorry your order arrived damaged. Please contact our Customer Service team so we can look into this for you.
What should I do?
Please keep the damaged item and packaging until we have reviewed the issue.
When contacting our Customer Service team, please provide:
- Your order number
- Details of what was damaged
- Photos of the damaged item
- Photos of the packaging, if it was also damaged
Our Customer Service team will review the issue and advise you on the next steps.