We’re really sorry you received the wrong item.
If the item you received is different from the item shown on your order, please contact our Customer Service team so we can look into this for you.
What should I do?
Please keep the item and its original packaging until we have reviewed the issue.
When contacting our Customer Service team, please provide:
- Your order number
- The name or description of the item you ordered
- The name or description of the item you received
- A photo of the item you received, if possible
Our Customer Service team will review your order and advise you on the next steps.