We’re really sorry you received the wrong item.
Please submit your return through our Returns Portal and select “I received the wrong item” as the return reason. You’ll be asked to provide photos of the item you received.
Alternatively, you can contact our Customer Service team via our Contact Us page with:
- Your order number
- Photos of the incorrect item received
Once we receive your details, we’ll review the issue and work towards a resolution as quickly as possible.