You can track your order using our Track Your Order page, which provides real-time updates and a full breakdown of your delivery, including any split shipments.
Once your order has been dispatched, you’ll also receive tracking details via email and SMS (if provided), so you can follow your delivery progress.
If your order includes multiple items, each shipment will be shown separately in your order updates.
Track your order
Track with the Australia Post app
You can also download the Australia Post app for real-time tracking and delivery notifications.
If your order still hasn’t arrived, please contact our Customer Service team via our Contact Us page and we’ll look into it for you.