If you've ordered multiple items, your order may be split into multiple deliveries. This means your items can arrive separately.
Check your emails and text messages - We'll send a dispatch email and text message each time a new parcel is sent. These will include tracking details for each delivery.
Allow a little more time - If part of your order is still on its way, please allow 3–5 business days for the remaining parcel(s) to arrive.
If you still haven't received all items after this time, please contact our Customer Care team via our Contact Us page.