Once your order has been processed, we’re unable to update the delivery address.
Just placed your order (within 15 minutes)
Please contact our Customer Care team as soon as possible. If your order hasn’t been processed yet, we may be able to cancel it so you can place a new order with the correct address.
Order already shipped
If your order has already been dispatched, you’ll need to redirect it directly with Australia Post.
You can do this via the Australia Post App by adding your tracking number and selecting the option to redirect your parcel once available.
If your order still hasn’t arrived, please contact our Customer Care team via our Contact Us page and we’ll look into it for you.