Can I exchange? July 16, 2025 22:57 Updated At the moment, we don’t offer exchanges for online orders. If you need a different size, colour, or item, simply: Return your original item by following our [Returns Process] Place a new order for the item you want instead Related articles How do I return something to you? Can I return my order to a JD Store? Returns Policy Can I make changes to the item I ordered? I was sent the wrong size shoes