If you’re seeing a duplicate charge, it could be because your order was accidentally placed twice.
💳 Here’s what to do:
Check your emails or JD Account for any extra order confirmations.
If you’ve received more than one order, you’re welcome to return the extra by following the return instructions in your parcel.
Can’t see a second order? No stress — just reach out to our Customer Care team via our [Contact Us] page and we’ll investigate it for you.